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Frequently Asked Questions

Will my computer run HitFilm Express?

  • Apple: macOS 10.14 Mojave, 10.13 High Sierra or OS X 10.12 Sierra
  • Windows: Microsoft Windows 10 (64-bit), Microsoft Windows 8 (64-bit)
  • Internet connection: Required for online activation
  • Processor: 4th Generation Intel® Core™ Processors or AMD equivalent.
  • RAM: 4GB (8 GB Recommended)
  • Graphics card:
    • NVIDIA GeForce 600 (Kepler) series (2012)
    • AMD Radeon R5 240 (2013)
    • Intel HD Graphics 5000 (GT3) (2013)
    • Video memory 1 GB minimum (2GB or more required for 4K UHD.)

What video formats does HitFilm support?

  • MP4 H.264 Import & Export
  • AVCHD Import
  • QuickTime Import (QuickTime install required on Windows)
  • AVI, M2T, M2TS, MTS, MXF (DVCPro HD), DV, HDV, WMV Video Import
  • HitFilm Pro also supports OpenEXR, Apple ProRes (Mac), GoPro CineForm (Win)

Where can I get my free Express serial code?

Claim your free license here. You'll be asked to share via social media first.

If you don't see the social media links, check if you have AdBlock running. Clicking any one of the social media links will take you to the page with the download.

You must complete the whole process, including clicking the link in your email, even if you have already installed the software.

Where do I get QuickTime?

QuickTime (.mov) is supported by default on macOS. Windows QuickTime files are supported by HitFilm as long as QuickTime is installed.

Install the latest version of QuickTime from Apple. Don't forget to restart after installing or updating QuickTime.

How can I update my graphics card drivers?

It is very important to have up-to-date drivers for your graphics card when using HitFilm. Grab the latest Windows drivers here » NVIDIA drivers, AMD drivers or Intel drivers.

Are there tutorials to help me get started?

We have an ever growing selection of completely free video tutorials on our website. These cover a large range of subjects and effects.

Click here to get started with our beginner tutorials.