Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. You can choose the types of cookie you accept from us at the bottom of this page.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
| Cookie Name | Provider | Description | Expires |
|---|---|---|---|
| fxhome_cookieChoice | FXhome | Stores your cookie consent preferences and acceptance date. | 2 years |
| fxhome_session_User & fxhome_session_User_status |
FXhome | Used to track the logged in/out state of a user on fxhome.com. Also used to identify that two page views came from the same user. | 365 days |
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
| Cookie Name | Provider | Description | Expires |
|---|---|---|---|
| fx_sales | FXhome | Used to track how a user came to our site if they subsequently make a purchase. | 90 days |
| visitor_id | FXhome | Used to track a visitor across pages. | 365 days |
| session_id | FXhome | Used to track a session on the website. | 30 minites |
| _ga | Used to distinguish users. | Set by Google | |
| _gid | Used to distinguish users. | Set by Google | |
| _gat | Used to throttle request rate to analytics service. | Set by Google | |
| gsScrollPos* | Used to provide page-level analytics. | Set by Google |
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
| Cookie Name | Provider | Description | Expires |
|---|---|---|---|
| country | FXhome | Used to keep track of what country you have selected in the Store. This is only set if you choose to do so. |
365 days |
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
| Cookie Name(s) | Provider | Description | Expires |
|---|---|---|---|
| Various including: HID, SID, HSID, IDE, DSID, FLC, AID, TAID, __gads, __gac | Google Ads | Set when you visit our site to enable Google to deliver adverts to you based on your interest in our products. For further information, see Googles's cookie policy. | Set by Google |
| Various | Facebook Ads | Set when you visit our site to enable Facebook to deliver adverts to you based on your interest in our products. For further information, see Facebook's cookie policy. | Set by Facebook |
In addition to the above, some third parties may set cookies over which we have no control. For example, when you play an embedded YouTube video on our website, or a background video from Vimeo plays. These are detailed below.
| Cookie Name(s) | Provider | Description | Expires |
|---|---|---|---|
| Various, including: __ssid, _ga, has_logged_in, is_logged_in, player, site_settings, vuid | Vimeo | Set when playing embedded Vimeo videos. Includes analytics/performance cookies, as well as necessary functionality cookies. For further information, see Vimeo's cookie policy. | Set by Vimeo |
| Various, including: gsScrollPos, YSC, VISITOR_INFO1_LIVE, APISID, HSID, LOGIN_INFO, PREF, SAPISID, SID, SSID, CONSENT | YouTube | When you play an embedded YouTube video on our website, YouTube and Google may set various cookies on your computer; these are not linked to our website. Cookie names and durations may vary according to your Google account status. For further informatiion, see Google's cookie policy. | Set by YouTube |
| Various, including: ManulaWebToc, Manula_App, Manuala_App_Remember, PHPSESSID, VisitorId | Manula | When you view our online user guides for some products (such as Action Pro), the third party website hosting these will set various cookies. For further information, see Manula's privacy policy. | Set by Manula |
| Various, including: ajs_anonymous_id, ajs_group_id, ajs_user_id, chatlio_* | Chatlio | When you use our live chat system the system provider (Chatlio) will set cookies to help connect you with our support staff. For further information, see Chatlio's privacy policy. | Set by Chatlio |
