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I see an error message when I try to pay. What should I do?

This can mean a few different things. It might be a timeout error, connection issue or something related to your bank/card processor. We suggest trying the following options before you contact Support:

Refresh the page and try again
Use a different credit card or PayPal account
Make sure that all fields are complete & correct before you submit
Call your bank/card processor for more information

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What is your refund policy?

You can get a refund up to 14 days after the date of purchase. Please contact our support team if you need to refund your

I select Paypal for payment, but nothing happens. What’s going on?

When you select PayPal for payment a pop up should appear right away. If this doesn’t happen, then there might be an issue with your

Will I receive an invoice?

An invoice will automatically generate after your payment is completed. You can access this at any time in your Account page. Your invoice will include

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