FAQs
Sales and Licensing
- Can I get a refund?
- Why does my bank show an extra charge?
- How do I upgrade my PhotoKey software?
- How many installations and activations of PhotoKey am I allowed?
Technical Solutions
- Why does PhotoKey say my computer is offline when I try to activate?
- Why does PhotoKey crash when I try to import images on my Dell or Alienware computer?
- What file types can I import?
- Why did my subject disappear instead of the greenscreen?
- Can I export images with transparent backgrounds?
- Can I use a tethered camera?
Reference manuals
The reference manuals provide detailed explanations of every feature found in each application.
Earlier software
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