I used the exact same method of recording to import my other .mp4 files and they all work perfectly fine, and the audio works perfectly outside of Hitfilm, yet for some reason it won't import with any volume at all.
@Helloface unfortunately .mp4 could mean a vast array of things, as it is only a wrapper, and does not completely represent that actual underlying format of the data. Could you provide a full mediainfo breakdown of the file you are having difficulty with? There are a few known issues with certain types, transcoding the footage to another format may help solve your issue.
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