The video frame cannot be loaded

I am testing out some stock footage and FX for future films being edited with Hitfilm 4 Express. I love the program so far!

However, I'm trying to import an MP4 video of a smoke plume. When I import it into the library, the video does not show up in the trimmer window,  and instead it says "The video frame cannot be loaded."

The video's resolution is 2048 x 1080, 60 frames per second. Could this be the reason why it's not working? If so, is there a way to fix it?

Thank you!


  • I think you might be right about the resolution being the reason it wont import. 

    Have you considered getting Hitfilm Express 2017? I think that may be able to handle it

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