I get a message when i try to open the program "the code execution cannot proceed because OpenCl.dll was not found" i have tried reinstalling to no avail
Update your video card drivers. They install the OpenCL driver. Assuming you are running on Windows.
Is your machine above minimum specs?
As NormanPCN said, update your graphics drivers. If this doesn't solve your issue, you can always contact support.
This might help as well: https://fxhome.com/faqs/view/87
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