Exported vertical video has a black border on each side

I've spent 3 hours trying various things but I give up. But the video is urgent.
Any tips, please? What am I doing wrong, please?
Here are the screen grabs. :)

Project settings

 

Export Settings

 

Output has a black border on both sides

 

Thanks in advance for any help
:)

Comments

  • Update: I sorted it. I just had to set aspect ratio to 1.0 square pixel (or something similar in project settings and export preset)

  • Triem23Triem23 Moderator

    Exactly. For future reference, make certain the footage, project and export all have the same aspect ratio setting. If shooting on a phone, tablet, or any camera of the last seven years this should be 1.0.

    Other aspect ratios only apply to standard def or HDV footage.

    Good on you figuring it out! 

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