1088p Media imported as a 1080p problem

So this occurred recently, 

I have a video that is 1088 x 1920, but when i imported it, it was read as 1080 which resulted to having a black screen and not being able to see the video but still hear the audio

how can i fix this?

Comments

  • @Ezra_05_ as far as i know, almost every video editor will handle 1088x1920 footage as 1080x1920, the only reason for the extra 8 pixels is to make the dimensions divisible by 16 for things such as compression. Changing the dimensions shouldn't cause a black screen, and this sounds like a different issue.

    Could you provide us with a mediainfo breakdown for the footage, or perhaps send us a support ticket with the footage attached and we will see what we can do.

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