Load Error MP4

Hi I downloaded a graphic intro for my project.  It was initially in .mkv format so i used VLC media player to convert it to MP4.  Whenever i try to import it into my project i get a load error.  Was interested in possible fixes for my problem if i would be better trying a different format or whatever resolution works basically.

Comments

  • MKV and MP4 are not video formats. They are just generic content container file formats. They can contain a number of different video formats.

    When you converted to "MP4" as you say, what did you convert to. Specifics. A text report from the free MediaInfo utility would give this information. (copy, paste the text report to a post here). Without specifics we cannot reply.

  • my apologies i'm very green at this but here is what mediaArea.net gave me

    General
    Complete name : C:\Users\getaw\Downloads\FullIntro.mp4
    Format : QuickTime
    Format/Info : Original Apple specifications
    File size : 159 Bytes
    Encoded date : UTC 2019-05-17 19:06:00
    Tagged date : UTC 2019-05-17 19:06:00
    Writing application : vlc 3.0.6 stream output
    FileExtension_Invalid : braw mov qt

     

  • edited May 18

    That does not look like a full text report.

    A couple of items I notice.

    1) "File size : 159 Bytes". There appears to be no video in the file. This is a very tiny file.  It looks like to video or audio given the tiny file size.

    2)  "FileExtension_Invalid : braw mov qt". It this file supposed to be a Blackmagic Raw file?

    List of supported formats.

     

    Example of a full text report. In this case a GoPro file.

    General
    Format : MPEG-4
    Format profile : JVT
    Codec ID : avc1 (avc1/isom)
    File size : 235 MiB
    Duration : 55 s 659 ms
    Overall bit rate mode : Variable
    Overall bit rate : 35.4 Mb/s
    Encoded date : UTC 2014-04-23 10:37:05
    Tagged date : UTC 2014-04-23 10:37:05
    AMBA :

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings : CABAC / 1 Ref Frames
    Format settings, CABAC : Yes
    Format settings, RefFrames : 1 frame
    Format settings, GOP : M=1, N=8
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 55 s 656 ms
    Bit rate mode : Variable
    Bit rate : 35.0 Mb/s
    Width : 1 920 pixels
    Height : 1 080 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 29.970 (30000/1001) FPS
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.563
    Stream size : 233 MiB (99%)
    Title : GoPro AVC
    Language : English
    Encoded date : UTC 2014-04-23 10:37:05
    Tagged date : UTC 2014-04-23 10:37:05
    Color range : Full
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709
    Codec configuration box : avcC

    Audio
    ID : 2
    Format : AAC LC
    Format/Info : Advanced Audio Codec Low Complexity
    Codec ID : mp4a-40-2
    Duration : 55 s 659 ms
    Bit rate mode : Constant
    Bit rate : 128 kb/s
    Channel(s) : 2 channels
    Channel layout : L R
    Sampling rate : 48.0 kHz
    Frame rate : 46.875 FPS (1024 SPF)
    Compression mode : Lossy
    Stream size : 870 KiB (0%)
    Title : GoPro AAC
    Language : English
    Encoded date : UTC 2014-04-23 10:37:05
    Tagged date : UTC 2014-04-23 10:37:05

     

  •  

    Ok so this is the clip before i attempted to convert it.  what about this isn't supported and how can i get it working

  • General
    Unique ID : 255352560747132692729306204692316862811 (0xC01B1D438B356E535C52C75D0A5EB95B)
    Complete name : C:\Users\getaw\Downloads\video (3).mkv
    Format : Matroska
    Format version : Version 4
    File size : 10.1 MiB
    Duration : 10 s 208 ms
    Overall bit rate : 8 265 kb/s
    Writing application : Lavf57.41.100
    Writing library : Lavf57.41.100

    Video
    ID : 1
    Format : VP8
    Codec ID : V_VP8
    Duration : 10 s 167 ms
    Width : 1 920 pixels
    Height : 1 080 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 30.068 FPS
    Compression mode : Lossy
    Default : Yes
    Forced : No

    Audio
    ID : 2
    Format : Opus
    Codec ID : A_OPUS
    Duration : 10 s 208 ms
    Channel(s) : 2 channels
    Channel layout : L R
    Sampling rate : 48.0 kHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Delay relative to video : -7 ms
    Default : Yes
    Forced : No

  • VP8 video and Opus audio are not supported by Hitfilm. You will need to transcode to something supported. The manual lists the supported types. Common choices are Cineform video for an intermediate type video codec. Larger files but easy(ier) to edit. Or fast decode AVC/H.264 video. The hardware decode of Hitfilm 12 works with this codec.

    https://fxhome.com/forum/discussion/42415/transcoding-to-fast-decode-avc-for-timeline-edit-performance#latest

    https://fxhome.com/forum/discussion/42015/how-to-use-virtualdub-filtermod-to-fix-vfr-issues-and-convert-to-cineform#latest

  •  ok if i transcode to cineform will that resolve both the video and audio issues for the file? or will i have to transcode both seperately? (sorry very new to this).  Also it appears this can be done with hand brake?

     

  • nvm I tried the fast decode on hand brake and it worked like a charm.  Thankyou so much for your patience and assistance with this matter.

  • You've got your answer but to answer your question, Transcoding to Cineform will normally also transcode the audio. With Cineform transcodes you normally get converted to uncompressed audio as per the settings provided in the transcode guide.

    Usually in a transcode both video and audio are converted. You can pass one or the other through unaltered depending on the tool being used to transcode. That is a little more advanced use.

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