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Comments
I suspect your mp4 is a codec flavor that HF Pro doesn't like. Would definitely suggest transcoding to Cineform or other compatible format https://fxhome.com/reference/hitfilm-4-express/index.html?supported_formats.htm
I use VirtualDub2 (free) to convert to Cineform. http://virtualdub2.com/
Every mp4 I try to import won't have audio and I think that's much work.