I have some problems importing JPG files. Some work and some not. Is someone else experiencing this?
@Stoffmann We have tried quite a few JPG files in the software and not come across ones which do not import. Would it be possible get in touch via our support (https://fxhome.com/questions/submit) and send us a sample of a file which is not working for you?
@Stoffmann photokey had the same issue with some stock imagery, I simply opened in photoshop and resaved and they would open ok.
@rikkiloades I created a ticket and sent a sample.
@Stoffmann Thank you. I can confirm we have fixed it - the fix will roll out in the next software update.
@Stoffmann The mentioned software update is now available - read more about it here: https://fxhome.com/forum/discussion/48020/imerge-1-1-update-now-live.
You have successfully subscribed to the newsletter.
You can unsubscribe from newsletters at any time.
© 2018 FXhome Limited. All rights reserved. "FXhome", "PhotoKey", "Imerge" and "HitFilm" are trademarks of FXhome Limited.