Windows 7 Pro 64bit
NVIDIA GeForce GTX 750Ti graphics card (drivers are updated)
K-Lite Codec Mega pack installed (after Quicktime Alt. 1.8)
Hitfilm Express 9.1.8023.7201
The clip is 29 seconds long, 1080p, and there are four versions of it, converted using VirtualDub:
MTS (original, straight off the camera; Codec: H264 - MPEG-4 AVC (part 10) (h264));
MOV (Codec: H264 - MPEG-4 AVC (part 10) (avc1)),
MOV (Codec: MPEG-H Part2/HEVC (H.265) (hev1)),
and MOV(Codec: Apple ProRes 422 HQ (apch)).
On the MTS file, HF doesn't crash, but neither does it ever finish loading the file. On all the others, it loads fine but crashes the instant the file loads. You probably have a dozen dump reports from my email address today and yesterday alone.
I discovered today that I can move the "We're Sorry" crash window out of the way and continue working! Editing, exporting, all that. (Haven't tried compositing, yet.)
So, a couple of questions:
What's causing the crash and how can I prevent it?
I've installed the Formats add-on, but MTS files never load. I had thought the add-on was supposed to allow me to work with them, is that not the case?
- Bill in KCMO, US