I'm trying to add an mp4 from Google Earth Pro (Tour) into my project and I keep getting a Load Error. Any suggestions?
Can't comment unless we know something about your file. MP4 does not describe the contents.
A full text report from the free MediaInfo utility would be useful. You can copy/paste from MediaInfo to a post here.
I also tried...
GeneralComplete name : \A-Mokai-GoProTrips\TempVideoHoldingArea\Grayson-SP(Ky)\Grayson-GreenboTour.m4vFormat : MPEG-4Format profile : Base MediaCodec ID : isom (isom/iso2/avc1/mp41)File size : 16.2 MiBDuration : 23 s 317 msOverall bit rate : 5 821 kb/sWriting application : Lavf57.56.101
VideoID : 1Format : AVCFormat/Info : Advanced Video CodecFormat profile : Main@L3.2Format settings : CABAC / 1 Ref FramesFormat settings, CABAC : YesFormat settings, RefFrames : 1 frameFormat settings, GOP : M=1, N=12Codec ID : avc1Codec ID/Info : Advanced Video CodingDuration : 23 s 317 msBit rate : 5 814 kb/sWidth : 1 280 pixelsHeight : 720 pixelsDisplay aspect ratio : 16:9Frame rate mode : ConstantFrame rate : 60.000 FPSColor space : YUVChroma subsampling : 4:2:0Bit depth : 8 bitsScan type : ProgressiveBits/(Pixel*Frame) : 0.105Stream size : 16.2 MiB (100%)
GeneralComplete name : \A-Mokai-GoProTrips\TempVideoHoldingArea\Grayson-SP(Ky)\Grayson-GreenboTour.mp4Format : MPEG-4Format profile : QuickTimeCodec ID : qt 0000.02 (qt )File size : 110 MiBDuration : 23 s 317 msOverall bit rate mode : VariableOverall bit rate : 39.4 Mb/sWriting application : Lavf57.56.101
VideoID : 1Format : JPEGCodec ID : jpegDuration : 23 s 317 msBit rate mode : VariableBit rate : 39.4 Mb/sWidth : 1 280 pixelsHeight : 720 pixelsDisplay aspect ratio : 16:9Frame rate mode : ConstantFrame rate : 60.000 FPSColor space : YUVBit depth : 8 bitsScan type : ProgressiveCompression mode : LossyBits/(Pixel*Frame) : 0.712Stream size : 110 MiB (100%)Language : English
The first file listing: (Grayson-GreenboTour.m4v)
I don't see any problem here. It should work. I am not sure if Hitfilm has an issue with the M4V file extension. You can rename the extension to MP4 and try that.
Previously you only mentioned an MP4 file problem. Are you getting the same "load error" on this file as well?
Second file listing: (Grayson-GreenboTour.mp4)
That format (motion jpeg) is not supported.
On Windows, if you install Quicktime and rename the file extension to MOV, you can read that file In Hitfilm. Quicktime performance is not the best, so you are better off transcoding files like that to something else. For example, Cineform or fast decode AVC.
@NormanPCN just to confirm, yes, motion JPEG MOV opens in Hitfilm, but performance is terrible (then again performance is terrible in VLC and Vegas, too).
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