OpenCL is a system component, handled by your graphics card drivers. If there is a problem in the drivers, you may see this error message:
“The code execution cannot proceed because OpenCL.dll was not found. Reinstalling the program may fix this problem.”
If you are seeing that error error message or any other error messages related to OpenCL, please update your GPU drivers as they may be out of date. In most cases, updating the drivers to the latest, most stable version available from the manufacturer will eliminate the error. You can find instructions for updating your GPU drivers here.
Should you continue to have further issues or any questions, you are welcome to contact support.
To install your software you first need to download the installer. Full instructions on how to do this can be…How do I activate my software?
First time activation You will have been provided with a serial code when purchasing the software. Depending on your retailer…How do I reinstall my software?
All HitFilm software can be reinstalled at any time without adversely affecting your license. Full instructions can be found here:…See all FAQs