If you are on a Dell or Alien machine and your system crashes when trying to import, or when opening a window to browse for an item, you will want to uninstall the Dell Backup and Recovery or Alien Respawn. This will solve the crash for most users.
There are several applications affected by the issue and our development team is working hard to resolve it.
Should you continue to have further issues or any questions, you are welcome to contact support.
HitFilm makes use of the latest computer hardware. If you have a powerful CPU and GPU you will enjoy faster…How do I update graphics drivers?
It is very important to have up-to-date drivers for your graphics card when using HitFilm. This article tells you everything…What file types can I import and export?
Video formats MP4 H.264 Import & Export AVCHD Import (requires HitFilm Pro or Premium formats) QuickTime Import (QuickTime install required…See all FAQs