FAQs for PhotoKey 7 Pro
Purchasing & licenses
- Why does my bank show an extra charge?
- Can I get a refund?
- Can I activate on multiple computers?
- Why is the store only in US dollars, Pounds, Euros?
- Can I let my friend use my software?
- Do I qualify for a free upgrade to the new product?
Sales and Licensing
Installing and Activating
- How do I install my software?
- How do I activate my software?
- How do I reinstall my software?
- How much disk space do I require?
- Why am I seeing an OpenCL.dll error message?
- Can I use a tethered camera?
- Can I export images with transparent backgrounds?
- Why did my subject disappear instead of the greenscreen?
- What file types can I import?
- Why does PhotoKey crash when I try to import images on my Dell or Alienware computer?