FAQs for Ignite Express 2017
Purchasing & licenses
- Why does my bank show an extra charge?
- Can I get a refund?
- Can I activate on multiple computers?
- Why is the store only in US dollars, Pounds, Euros?
- Can I let my friend use my software?
- Do I qualify for a free upgrade to the new product?
- Can I run HitFilm?
- How do I update graphics drivers?
- Read this first!
- Crashing on Import (Dell/Alien systems)
- Do I need to install Quicktime?
- How do I clear my plugin cache to fix issues with third party plugins?
Sales and Licensing
Installing and Activating
- How do I install my software?
- How do I activate my software?
- How do I reinstall my software?
- How much disk space do I require?
- Why am I seeing an OpenCL.dll error message?