INFORMATION WE COLLECT

We require a minimum amount of personal information to perform the task necessary. We may ask for further voluntary information to help us understand our customers better and deliver a better service.

We may collect the following information via this website:

1. Any personal details you type in and submit e.g. name, address, email address, etc.
2. Demographic information such as age, location, preferences and interests
3. Information relevant to customer surveys and/or offers
4. Data which allows us to recognise you, your preferences and how you use this website, which prevents you having to re-enter information when you return to the site or make another purchase. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer which is subsequently stored on your browser or hard disk. Most web browsers can be set to prevent you receiving cookies, alert you before accepting cookies or disable cookies altogether. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer.
5. Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.

WHAT WE DO WITH THE INFORMATION WE GATHER

Other than to process your order we use the information we collect for our internal record keeping, to improve our products and services, keep you updated on the latest product announcements, software updates, special offers and events we think you might be interested in. From time-to-time we may use your information to contact you by email, telephone, fax or post for market research purposes. If you do not want to receive such information you can update your account details and change your preferences.

We do not rent, sell or distribute your information to third parties unless we have your permission or are required by law.

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws.

CONTROLLING YOUR PERSONAL INFORMATION

You can ask us to update your personal information by emailing precise details of your request to support@fxhome.com.

You can ask us not to send you future marketing communications by logging into your account on fxhome.com and changing your preferences. Please note that we will still keep your personal information for processing your order and fulfilling customer service and after sales obligations.

Under the Data Protection Act 1998 you are entitled to request personal information we hold about you. A small fee will be payable. If you would like a copy of the information we hold about you please write to FXhome Limited, The Henderson Business Centre, Ivy Road, Norwich, Norfolk NR5 8BF.

If you believe the information we hold about you is incorrect or incomplete please email or write to us as soon as possible. We will promptly correct any information found to be incorrect.

SECURITY

In order to prevent unauthorised access to or disclosure of your data we use suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We are fully compliant with the Data Protection Act 1998.

FXhome Limited is a company registered in England and Wales with company number 04172812 and having its registered office at Units F27/F28 Henderson Business Centre, Ivy Road, Norwich, Norfolk NR5 8BF, VAT No. GB770403942.

Telephone Number: 00+44 (0)1603 251741

Fax Number: 00+44 (0)1603 251741