Will not let me Activate Device

HitFilm Express 2017 remains in demo mode. I have clicked the link to get out of demo mode (just sends you to the page to download the installer), used File, Options, Activation, Activate this Device.....nothing.

Have got to Export where it reminds me I'm in demo mode but can "easily" fix this by clicking the activate link. I did....again, NOTHING.


I watched the  install video and I never saw an activate screen like in the video, it just opened straight into the demo mode. 


I have tried restarting the device, uninstalling and reinstalling and restarting the device and still nada. What do I do?


I also bought the starter pack and would like to be able to use that at some point.


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