"File Error"

I recently downloaded Hitfilm Express onto my Mac Mini. Every time I attempt to import footage it reads the message: "File Error" and the trimmer shows, "The media file could not be loaded. I have had no trouble viewing the footage in iPhoto, and have tried using CloudConvert to convert the files from .mov into other types such as mpg, mxf and mp4. All of my attempts have been in vain. What should I do?


  • Knowing more of the gory details of the footage you're trying to import might help.  If you haven't already got MediaInfo installed, install it now, then drop one of your problem clips into it.  Change to Text view, then copy the report and paste it into a reply here.

  • I fixed it. Dragging and dropping files worked.

  • Glad to hear you got it working!

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