File cannot be opened

I have been working on a project for the past month now and nothing bad has happened. Until today I'm working and it just crashes. I go to reopen it and it says "Hitfilm Express cannot open 'QSPro.hfp' The file cannot be read"


  • edited May 2017

    Upload it and see if someone who has PRO can open it and save it again and then you download the new save and hopefully it works?

  • AdyAdy Staff

    @rayanessafi - As @Yeremyah has suggested, you could upload the project for us to take a look at. If you'd rather this was in private, you could Private Message me the file or simply send it to Support who can pass it on to me.


  • edited May 2017

    I have the same problem. i exit hitflm 4 express after i save the file but, when i want to open it again, "contents or file cannot be read" (a few minutes after i close hit flm 4 express)

    cant upload it 

    file size = 0 b

    it wasnt 0

    im on windows 10

     Help me pls @Ady

  • Hi. I'm having the same issue and it's already three files turned out like this. Mine is Hitfilm 2 Ultimate. Help would be really appreciated

  • the sames happening with me. I'm using hitfilm 4 express

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