Not sure if I am the only one with this issue but its rather frustrating. I installed Pro 4 and Ignite and previously I was using Pro 3. Figured I would upgrade due to the new features added to 4. Well after install and activation of all. I restarted and opened up 4 and no problems whatsoever, until I went to click to import a file and no window popped up when I clicked the import. Then I couldn't click on anything else. If I hit the escape key I could see a window quickly close like it was in the background so I did it repeatedly to find out what the window was. Low and behold it was the import file window. It is not active though and doesn't stay up to be able to click any files to import. I can't even change the layout of the windows and get rid of the meter window or the trimmer window to work in a larger area. Click the square at the top of the screen and nothing happens and again I can't click anything till I hit the escape key. Haven't been able to do anything cause I can't click anything and have any windows to pop up to import or adjust or anything. Now the tabs to switch between the export, project, edit all work but that is about it. Help please. I have a ticket as well to see if anyone can resolve the issue. As I mentioned I had 3 Pro on this same machine and it ran like a champ so I doubt it would be any hardware conflicts.
Also I can import a project from the first opening of HF 4 and it shows up like it is supposed to but no video at all displayed of the project, however the audio is there so not sure what the problem could be at this point.